RETURNS ADDRESS
STUDIO CAPRICORN C/O OCCASIONWEARFORKIDS UNIT 2, 30-32 KNOWSLEY STREET MANCHESTER M8 8HQ
HOW LONG WILL IT TAKE TO PROCESS MY MONEY BACK INTO MY ACCOUNT ?
Please allow up to 10 working days for us to receive your items, process your return and confirm your refund amount. Well send you an email when this has been completed for you. Bank Account payments will take 2 working days for PayPal payments will take 1 working days
IF I WANT A REFUND WILL YOU REFUND ME THE ORGINAL POSTAGE I PAID ?
We ask our customers to pay for the return postage back to us. We will indeed refund the full amount paid for the item
IVE NOT RECIEVED MY REFUND ?
It can take around 2 weeks for your refund to be returned to you from the date you post your item(s) back to us. Please allow 10 working days for us to receive your items, process your return and confirm your refund amount. We’ll send you an email when this has been done
WHERES MY ITEM ?
You should recieve an email from us with your indivdual tracking number which will end in GB. You can track your item from the following link https://www.royalmail.com/track-your-item
WILL OCCASIONWEARFORKIDS BE PROVIDING A RETURNS LABEL ?
Customers are asked to pay for return postage but we do have a return label on our website for the price of £3.50 which is cheaper than most royal mail tracked postage